The Role of Stakeholder Perceptions during IT Enabled Change: An Investigation of Technology Frames of Reference in a Sales Process Innovation Project

This is an extract from Brett Young @ GSU's article. This articles explores the dynamics of selling IT enabled change. As this was a dissertation paper, it is extremely long and very boring. However, it explores lot of valuable aspects of IT enabled change management very helpful of IT systems managers trying to sell a new project to the business. Here is y favorite diagram extracted from the article.

Conceptual Model of Frame Dynamics during IT-Enabled change